Full Time Position (flexible hours)
The Residential Advocate is an integral member of an organization that supports and provides housing to clients and their children who have been victimized by domestic violence. She/he maintains the physical building/s, provides encouragement and guidance to people in the residential program and/or the safe home network ensuring they have information about safety, education, healthcare, and other benefits. Assist in the overseeing of the daily operations of the residential/housing program and facilities on a daily basis. The incumbent provides childcare for residents during case management, counseling and support group meetings. This is a part time position that includes weekend and evening hours.
REQUIRED: Must pass BCI and have a Valid RI Driver’s License and own working vehicle
PREFERRED: Bi-lingual (Spanish)
Provide support to residents during their stay by sharing information about services outside the agency; encouraging clients to use available resources (e.g. Jonnycake Center) and meetings with legal advocates for non-contact/restraining order direction, and attend weekly support groups; arrange transportation to appointments and drive clients to appointments in the agency van; ensure curfew policies are followed; assist with search for permanent housing, and on occasion, provide crisis intervention either face-to-face or on the phone.
Guide new arrivals through the intake screening process to ensure they understand how the safe home works to keep them safe, comfortable and supported, including but not limited to providing an overview of residence regulations, expectations of respect with other residents, answering questions and settling them into their first day/night.
Follow up with clients to ensure they are motivated and focused on next steps, including but not limited to following a set plan to apply for housing, looking for a job, and/or being trained in areas that will be beneficial once the client leaves the program.
Ensure physical buildings are supported: maintain relationships with residential clients addressing living situation concerns; buy and stock house supplies (e.g. toilet paper, cleaning supplies, laundry detergent, pillows and comforters) to ensure that clients have everything they need; attend to minor repairs in a timely manner with an emphasis on quality and detail; escalate issues that require more than a simple fix to the Residential Manager.
Provide childcare during case management, counseling and support group meetings.
Accurately and completely enter client data into database
Experience - 1 to 3 years experience
Working with men, women, and/or children in a supportive environment providing non-judgmental, respectful and trauma informed assistance to vulnerable clients
Domestic violence experience (e.g. hotline, advocacy, training) preferred but will train within 6 months of hire
Qualifications/Skills - 2 to 3 years experience as:
“Handyman” (minor repairs, painting, etc.); proven ability to empathize with “at risk” populations and to multitask in a stressful and emotionally charged environment
Associates Degree in Human Services or related field
Mental Health First Aid Training for Adults (within first 6 months of employment)
Relationship Building; Resilience; Integrity; Client Focus; Valuing Diversity